| Q. | How do I become a Pina Zangaro Dealer? |
| We are flattered by your interest but are not accepting any new dealers at this time. |
| Q. | Can you send me some samples? |
| If you're not familiar with our products and want to see a sample, the best thing to do is to visit a store that sells them. If that's not an option, purchase samples online from any dealer or us and return what you don't want to keep. |
| Q. | Can you send me a catalog? |
| The most comprehensive collection of information about our products is right here on this website. If you would like a more succinct printed overview, give us a holler and we will snail-mail you a paper brochure or email you a pdf. |
| Q. | Who should I contact about returning a product? |
In the event that you need to return a Pina Zangaro product, contact the retailer where you made the purchase. If you purchased the product from us, see our returns policy here:
Only packages bearing the proper Return Authorization Code will be accepted at our receiving door. |
| Q. | Do you have a store that I can visit? |
| We do not have a retail storefront or showroom, but you're welcome to visit our San Francisco offices and production facility by appointment, M-F, 8AM till 4:00PM. Located in the beautiful Bayshore district, we're just off the 101 between SFO and downtown. You can also see our products at the best art supply retailers around the world. See Where To Buy for locations. |
| Q. | How fast will you ship my order? |
| If we receive your order by 1:00 PM Pacific on a weekday, it will ship that day. |
| Q. | How do you ship your products? |
| We generally ship by UPS unless FedEx was requested. |